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About the shipping: 1. Maybe the shippment time show to you is 5days or 7days even longer, but usually we will send the items you purchased to you within 48hours after confirmation of your payment, if not, we will send the message to you, pls do not forgot to check and read the message.2. Usually for the free shipping items, we will send the parcel to you with Registerd Air Post Mail, it takes about 15-60 business days. For some special time, it should be longer(such as Christmas or Chinese New Year), so if you receive the parcel later, pls understand.3. For the commercial express, the delivery time is 5-10 business days for FEDEX/DHL/EMS/UPS. If your order is more than $300 in one order, we could ship the parcel to you free shipping, usually with DHL(which express will be used should be choosed by us). If the order amount is less than $300, the freight for the express should be paid on buyer. About the problems of our items1. It is inevitable that there is a little difference between the real products and the products photos, please understand.2. When you receive the parcel and you are not satisfied with the items purchased in our store, please contact us asap. If because of the quality of our products, it is no nessary that we will refound the money to you. But if not or you could not offer any evidence for the problems of our items, we will refound the money to you only when the we receive the original parcel you ship back to us. Of course, the products please keep them in original situation.